Frequently Asked Questions

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What is Subho Porinoy?

Subho Porinoy is a matrimonial platform exclusively designed for the Bengali community to help individuals and families find compatible life partners in a safe and trusted environment.

How do I register on the website?

Click on the "Register" or "Sign Up" button on the homepage. Fill in your basic details, create a password, and submit the form. Once registered, you can start building your profile and searching for matches.

Is my information safe?

Absolutely. We take your privacy seriously. Your data is protected and will never be shared without your consent. You can control your visibility and who sees your contact details.

Who can view my profile?

Only registered users can view your profile. You can choose to hide your contact details or restrict who can view your full profile in the privacy settings.

Can I upload multiple photos?

Yes, you can upload a profile photo and additional gallery images. All photos are reviewed and approved by our team before being visible to others.

What should I include in my profile?

Include clear and honest information about yourself, your education, profession, family background, and what you're looking for in a partner. Profiles with complete information receive more attention.

How do I express interest in a profile?

Once you find a profile you like, click the "Express Interest" or "Connect" button. The user will receive a notification and can accept or decline your interest.

Is this a free service?

Basic features are free. However, to view contact details, send unlimited interest requests, or access premium filters, you may need to subscribe to a paid membership plan.

What payment methods are accepted?

We accept secure payments via Razorpay, PayU, UPI, debit/credit cards, and net banking.

Can I deactivate or delete my account?

Yes, you can deactivate or delete your account anytime from your user dashboard, or you can contact our support team for help.

I found a fake or inappropriate profile. What should I do?

Please report the profile using the “Report” button or contact our admin team. We take such reports seriously and take immediate action.

Do you offer any matchmaking assistance?

While the platform is self-service, we may offer personalized matchmaking or support packages in the future. Stay tuned!

How can I contact support?